Terms & Conditions

Terms & Conditions

Last updated: 27 August 2025

Welcome to Pure Weight Loss. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Us

Pure Weight Loss (“we”, “us”, “our”) provides weight loss products, including supplements, pills, and prescription treatments, as well as related services.

• Registered Address: [Insert business address, city, postcode, United Kingdom]
• Email: sales@pureweightloss.co.uk

2. Eligibility

To use our services, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Use our products only for lawful purposes

We reserve the right to refuse service if eligibility requirements are not met.

3. Products & Services

We offer:

• Non-prescription weight loss supplements and pills
• Prescription weight loss treatments (subject to approval)
• Online consultations and treatment planning

Important: Prescription products are supplied only after a medical assessment by a qualified professional, where required by law.

4. Medical Disclaimer

Our services do not replace professional medical advice. Always consult a qualified healthcare provider before starting any weight loss treatment.

• Results may vary between individuals
• We do not guarantee specific outcomes
• Misuse of products is at your own risk

5. Orders & Payments

• All orders are subject to availability and approval
• Prices are listed in GBP (£) and may change without notice
• Payment must be made in full at checkout
• We reserve the right to cancel or refuse any order

You agree to provide accurate billing and payment information.

6. Delivery & Collection

We aim to deliver orders promptly and securely:

• UK delivery typically takes 1–2 working days after approval
• Orders are shipped with tracking
• Discreet packaging is used for privacy

Collection from partner pharmacies may be available for certain products.

7. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms:

• Non-prescription items may be returned within 14 days if unopened
• Prescription products are non-returnable once dispensed, unless faulty
• Refunds are processed in accordance with UK consumer law

Please refer to our Refund Policy for full details.

8. Prescription Products

• Prescription treatments are subject to medical approval
• You must provide accurate health information
• Supplying false or misleading information may result in cancellation

We reserve the right to refuse prescriptions if deemed unsafe or inappropriate.

9. User Accounts

If you create an account:

• You are responsible for maintaining confidentiality of login details
• You agree to notify us of any unauthorised access
• We may suspend or terminate accounts for misuse

10. Intellectual Property

All website content, including text, images, branding, and logos, is the property of Pure Weight Loss and protected by intellectual property laws.

You may not copy, reproduce, or distribute content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses
• We do not guarantee uninterrupted or error-free service
• Our liability is limited to the value of your purchase

Nothing in these Terms excludes liability where it would be unlawful to do so.

12. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy and UK data protection laws.

By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.

13. Prohibited Use

You agree not to:

• Use the website for illegal or fraudulent purposes
• Interfere with website security or functionality
• Provide false or misleading information
• Attempt to access restricted areas of the site

14. Third-Party Services

We may use third-party providers for payments, delivery, and healthcare services. We are not responsible for their independent policies or actions.

15. Changes to These Terms

We may update these Terms at any time. Changes will be effective once posted on this page. Continued use of our services indicates acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

17. Contact Us

If you have any questions about these Terms, please contact us:

• Email: sales@pureweightloss.co.uk