FAQs
Pure Weight Loss FAQs
Clear answers from Pure Weight Loss about pricing updates, ordering, dosing, and switching to Wegovy. If you need further assistance, please contact our support team.
FREQUENTLY ASKED QUESTIONS
General FAQs
Pure Weight Loss is an online platform offering clinically approved weight loss treatments, including injections, pills, and personalised support to help you achieve your goals safely.
Some treatments, such as weight loss injections, require a prescription. Our online consultation process ensures you are assessed by qualified professionals before approval.
Simply choose your product, complete a short medical questionnaire, and place your order. Our clinical team reviews your information before approving and dispatching your treatment.
Yes, all products provided by Pure Weight Loss are sourced from licensed suppliers and meet UK safety and regulatory standards.
You can reach our support team via email or through the contact form on our website. We’re always available to assist with your questions or concerns.
Pricing & Availability
Yes, prices for Mounjaro have recently been updated to reflect supplier and regulatory changes within the UK market.
All new orders reflect the updated pricing structure to align with current supply costs and avoid future disruptions.
The increase is due to higher manufacturer costs, supply chain pressures, and increased demand for GLP-1 weight loss treatments.
Pricing updates may apply to Mounjaro doses and, in some cases, other prescription weight loss treatments depending on supplier adjustments.
Ordering & Payments
Order quantities may be limited depending on stock levels and clinical suitability. Our team will confirm eligibility during review.
We accept secure online payments via major debit/credit cards and other trusted payment providers available at checkout.
Orders are reviewed by our clinical team before approval. Please allow time for assessment—especially during high-demand periods.
Refunds may occur if your order is not clinically approved, if stock is unavailable, or if additional information is required.
Dosing & Stock
Contact our support team. We may advise on suitable alternatives, temporary dose adjustments, or expected restock timelines.
Yes, in some cases a lower dose may be appropriate. Always consult our clinical team before making changes.
Restock timelines vary depending on suppliers. We aim to update availability regularly and notify customers when stock returns.
While you can stop treatment, it’s recommended to consult a healthcare professional to manage any potential effects or weight changes.
In many cases, restarting at a lower dose is advised after a break. Our clinical team will guide you based on your situation.